Frequently Asked Questions
How did J. edition come about?
聚 [Jù]; gather together
Our name and brand symbolises the gathering of unique individuals coming together to create desirable lifestyle concepts. As a homegrown company based in Singapore that established in 2021, we're committed to developing artisanal works of art of the highest quality.
For our leather and fabric sofas, we offer a 5-year structural warranty, 2-year warranty on the foam, and 1-year warranty on the upholstery. For our recliner lounge chairs, we offer a 10-year structural warranty and 5-year warranty on moving parts. Visit our individual product page to view more information about what our warranty specifically covers.
Yes, we can hold your order for up to 3 months from the date your items arrive in our warehouse. If you place a furniture order, you can choose a delivery date within 3 months from the date your order is ready to be delivered.
Our sofas and bed frames are manufactured in Shanghai while our lounge chairs are manufactured in Thailand by an established brand called Zedere.
Our leather furniture are upholstered with top / full grain bovine leathers that are sustainably sourced from Italy or South America.
Yes, we do offer a wide range of customisable options - from leather swatches to the colour of the stitching. If you’re looking to customise the measurements of your chair, sofa or bed frame from J. edition, simply contact our customer service team.
All prices on our website and in our showroom are in Singapore Dollars (SGD).
Our prices stated on our website and in our showroom is the final, fixed price; additional taxes will not be charged.
We accept the following methods of payment: Credit Card (Visa, MasterCard, American Express), Cheque, Bank Transfer, PayNow and PayLah. Please note that orders will not be shipped until full payment is received by J. edition.
You can work out a payment plan with your respective bank as we don't offer any instalment plans at the moment.
Furniture items are delivered via a third party logistic service provider that specialises in furniture moving. The delivery team handles all aspects of delivery, including delivering items to the room of your choice, unpacking, and assembling.
Deliveries of accessories and homewares (e.g. cushions and rugs) will be carried out by parcel delivery services. Unpacking, assembly, or moving of the items into the desired room is not part of this service.
We offer free delivery on orders over $500. For furniture orders below $500, a flat delivery fee of $80 applies. For smaller orders (e.g. cushions, throws and rugs), a flat delivery fee of $50 applies for items less than 20kg and $6 for items less than 3kg.
An additional staircase fee of $25 per floor applies if an elevator is not available and the property or delivery destination is on the fourth floor or lower.
Please contact our customer service team for orders transported across more than four floors, or for items that are oversized. We will consider all the conditions before fulfilling your delivery request.
Yes, we conduct deliveries on Saturdays only.
Generally, condominiums and private apartments have strict curfews (i.e. no deliveries after 5 pm or on weekends). Please keep this into consideration before making arrangements.
Yes, our third party logistic company provides a furniture disposal service. However, price is subjective to the size of your furniture. Please contact our customer service team to receive a quotation for your disposal fee.